Internal Account Manager

My client is a leading UK distributor of polypropylene, laminates, and special films, supplying major food manufacturers such as Greggs, Premier Foods (Mr Kipling), and Burton’s Biscuits. They are looking for an Internal Account Manager (Customer Champion) to provide support to some of their major customers and the external sales staff.

Internal Account Manager
£24,000 – 31,000 DOE
Office Based – Bradford

In return our client is offering an excellent career path with a great salary reflecting experience plus bonus (23 days holiday rising to 28 plus bank), healthcare, life insurance, shareholder scheme, salary increases year on year and fantastic opportunities to grow. There will be an opportunity to work from home once a week too.

Requirements
• Manage and act as a link between the Customer, Customer Services, external Sales, and other internal departments.
• Answer the phone and deal with all incoming calls.
• Process quotes
• Source nonstock products
• Proactively call customers to maintain, develop and generate opportunities.
• Co-ordinate all customer Complaints,
• Support and guide staff when providing pricing and delivery information.
• Ensure the team get customer approvals where required.
• Manage and Co-ordinate the setup of new customer accounts.
• Process orders, forms, applications, and requests
• Organize workflow to meet customer agreed timeframes.

Essential
• Excellent communication.
• A knack for building relationships and introducing new products.
• Be prepared to expand knowledge of existing product base
• Experience on Excel and other Microsoft office apps.
• Experience of SAGE or similar related system would be preferable.
• Strong academic record
• Great organisational skills and communication

Note – It would be ideal for someone to have packaging experience, but other professionals will be considered who have related industry experience.

If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on or email a copy of your current CV to “SER-IN”