Internal Account Manager

We are seeking a proactive and customer-focused Internal Account Manager to join our dynamic team based in Wynyard. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about building strong client relationships. You will be the key point of contact for a portfolio of clients, ensuring their needs are met and identifying opportunities to grow accounts.

• Manage and develop relationships with existing clients via phone, email, and occasional face-to-face meetings.
• Act as the main point of contact for all client queries, ensuring timely and effective resolution.
• Work closely with the external sales team to support business development and account growth.
• Prepare and deliver quotes, proposals, and product information tailored to client needs.
• Maintain accurate records of client interactions and sales activity using CRM systems.
• Monitor account performance and proactively identify opportunities for upselling or cross-selling.
• Collaborate with internal departments to ensure seamless service delivery.

• Proven experience in account management, customer service, or sales support.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and manage multiple priorities.
• Proficient in Microsoft Office and CRM systems.
• Full UK driving licence and access to a vehicle (essential due to location).