Internal Account Manager

Company Profile

Working for an expanding family run business you will be responsible for the management of key accounts in an allocated region using proven account management principles to nurture and grow the client base.

The company is in a lovely rural setting therefore, candidates must be able to drive.

This is a full-time office-based position, and the hours of work are 08:00 to 16:30 Monday to Friday.

Key duties & responsibilities

• Office-based telesales focused, upselling and retention
• Respond to new opportunities efficiently and quickly
• Managing leads and pipeline
• Prioritise work so that customer care is provided at all times in line with client needs
• Support the Regional Account Manager (RAM) sending samples where required
• Attend customer team meetings on behalf of the RAM or with the RAM
• Conduct cold calling and proactive outreach to assigned accounts (both a mixture of existing customers and prospects) to identify opportunities, build pipeline, and support sales growth
• Proactively identify challenges in your area before they become an issue for your customers
• Review the performance of sales territory on a monthly basis with the Regional Account Manager
• Diary management
• Attendance of events, webinars and exhibitions

Required qualifications, knowledge, experience & skills

• Proven sales and business development experience or a strong customer service background with the desire and resilience to move into sales
• Team player willing to participate as a full member of the team
• Excellent interpersonal and communication skills both verbal and written
• Planning and organising self to accomplish specific goals
• Initiative making attempts to influence events to achieve goals self-starter with strong problem-solving skills

Benefits

• Annual profit related bonus capped at 12% paid quarterly
• Private healthcare for family
• Pension
• Long service awards
• Monthly staff meetings and events
• The opportunity to work for a growing family run business who are highly recognised within their industry and have a motivational and inspiring culture

Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.