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Internal Account Manager

Job Description - Internal Account Manager

We are recruiting an Internal Account Manager to work for a key client based in Wednesbury.
The purpose of the role is to ensure that our clients desired needs and requirements are met at all times maintaining a positive relationship for future business.

The main duties will be:
  • Build good working relationships with clients while keeping them informed of outstanding works
  • Provide and manage good customer service with clients and customers
  • Record well detailed accurate information when logging and updating jobs
  • Raising quotations (for cover)
  • Raising Purchase orders
  • Managing and producing Work in Progress reports
  • Allocating engineers (for cover)
  • Arranging returns of faulty parts
  • Dealing with general queries
  • Chasing outstanding repairs with Subcontractors
  • Logging and monitoring warranty calls
  • Policing/checking Planned Preventative Maintenance documentation (for cover)

The candidate will have the following skills :
  • A good eye for detail
  • Work on their own initiative while working well as a team
  • Computer literate
  • Good communication skills
  • Customer service focused
  • Team player

40 Hour week (with 30 Mins lunch)
Monday 8.00am - 5.00pm
Tues, Wed, Thurs 8.30 - 5.00pm
Friday 8.30am - 4.30pm
A second day of early shift on a rota

In return the client will offer a salary of £27393.60, a family feel environment and full product support and training.
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