Internal Communications Manager

Company:

Marsh

Description:

Are you a strategic thinker with a passion for connecting people and driving impactful communications? We are looking for a new member of the internal communications team to act as a trusted partner to our leadership teams and support the broader Marsh business across the UK. This role is pivotal in shaping and delivering communications that align with our business priorities and growth plans, while championing initiatives that highlight the value of the newly expanded Marsh to colleagues and clients alike.

Based in London, this hybrid role requires you to be in the office at least three days a week, working closely with diverse teams to ensure our messages engage, resonate and inspire.

What can you expect:

• Serve as a strategic partner for leadership, crafting UK-wide messaging that supports business priorities and growth ambitions.
• Drive forward the self-service model for local communications, empowering teams to share relevant messages efficiently.
• Drive forward the self-service model for local communications, empowering teams to share relevant messages efficiently.
• Collaborate across Marsh Risk and Mercer to deliver clear, consistent, and engaging communications that keep colleagues informed and connected.
• Support the design and delivery of internal events such as live sessions, webinars, and engagement activities that foster a vibrant workplace culture.
• Using insights to help support the continuous improvement of our internal communications approach in the UK.

We will count on you to:

• Act as a communications advisor, partnering with leadership to align messaging with strategic objectives.
• Input into the internal communications editorial calendar, ensuring timely delivery aligned with business needs.
• Coordinate with content owners and stakeholders to develop and schedule compelling content across intranet, newsletters, emails, and digital platforms.
• Lead the planning and execution of UK-wide live events and partner sessions, ensuring high engagement and smooth delivery.
• Analyse communication metrics and feedback to recommend enhancements and maximise impact.

What you need to have:

• Demonstrable experience in internal communications, ideally within a complex, matrixed organisation.
• Proven ability to act as a strategic partner to senior leaders, influencing and shaping business-critical messaging.
• Exceptional written and verbal communication skills with meticulous attention to detail.
• Strong organisational and project management capabilities, adept at juggling multiple priorities and deadlines.
• Experience managing large-scale internal events and live sessions.
• Collaborative approach with the ability to engage stakeholders at all levels.
• Creative mindset with the agility to tailor messaging for diverse audiences and channels.
• Comfortable working in a fast-paced, evolving environment with a proactive and solutions-focused attitude.
• Self-motivated with a strong sense of ownership and a team player mentality.

What makes you stand out?

• A degree in Communications, Marketing, Journalism, Public Relations, or a related discipline is preferred but not essential.

Why join our team:

• We invest in your growth through professional development, challenging work, and supportive leadership.
• Our inclusive culture encourages innovation and collaboration, enabling you to make a meaningful impact on colleagues, clients, and communities.
• Being part of a wider global team, you’ll benefit from diverse career opportunities and a comprehensive range of rewards and wellbeing initiatives.

Join our team and be at the heart of shaping how we connect, engage, and grow together across the UK!

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.