Internal Delivery Associate

INTERNAL DELIVERY ASSOCIATE - FULL TIME - WASHINGTON, TYNE & WEAR

Who We Are:

As one of the fastest growing brands in the UK, it’s an exciting time to be joining END. If you’re positive, passionate, dedicated and want to be part of our future success this could be the role for you.

Over the last two decades, END. has grown from its humble beginnings on the cobbled side streets of Newcastle, to a technology led retailer providing luxury and contemporary apparel and exclusive sneaker drops to a global audience.

We are one of the most influential, forward-thinking and inspirational fashion companies in the world, with fresh products hitting our website daily our service never stops.

END. prides itself on delivering a first-class customer experience, which continues to underpin our success.

With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow, Manchester, London and Milan.

We currently have an exciting opportunity in our Retail Team for an Internal Delivery Associate. Working in a busy and forward-thinking team, we are looking for someone who can deliver an excellent service to both our suppliers and internal customers.

Here’s a breakdown of what you’ll be doing:

• Support with the processing of all outgoing shipments in a timely manner.
• To ensure scheduled service of delivery from and to END. multi sites.
• Safely file all documentation relating to stock deliveries and collections.
• To investigate any stock errors or discrepancies – escalating concerns where necessary to the department manager.
• Maintaining and building on inter departmental communication to ensure excellent customer service is given to all internal customers.
• Ensure stock handling areas are kept clean and orderly, adhering to Health & Safety, Fire and Emergency procedures always.
• Prioritising the collection and dispatch of all launch product based on the launch schedule allocations.
• Fulfilling requests for packaging and stationary from END. multi sites.
• Drive the van when appropriate to destination in a safe manner following traffic rules and regulations.
• Assist loading / unloading items from the van using safe manual handling procedures.
• Reporting any vehicle issues as a matter of urgency.

Who we’re looking for:

• Demonstrates initiative and time management.
• Good attention to detail.
• Effective at working as part of a team.
• Prior experience in a retail or a back of house environment.
• Professional in approach and with a good understanding of customer service.

Besides a competitive salary and an engaging and inclusive work place we can offer you:

• 28 days holiday (including bank holidays)
• Holiday trading (Buy or sell 3 days)
• Your birthday off
• Access to Employee Assistance Programme
• Healthcare Cashback Plan
• Moments that matter gifts (Weddings and Babies)
• A pension that both you and the company contribute to
• Generous staff discount
• Opportunities for professional development and career progression
• 40 Hours per week - Monday to Friday

Don’t worry if you don’t hit every criteria, we’re always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you.

Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.