Internal Sales Administrator

Internal Sales Administrator needed in Tewkesbury, Salary: £30,000 + Benefits, Job Type: Full-time, Permanent, Working Hours: Monday to Friday, Office Based. Fantastic opportunity to join a growing engineering business with a clear progression route into Account Management for the right candidate.

Job Description
Join a market-leading engineering manufacturer in Tewkesbury and become a key part of the Commercial team. We're looking for an organised and proactive Internal Sales Administrator to support the Account Management function by ensuring customer orders are processed accurately and efficiently from order receipt through to delivery. Working closely with Sales, Supply Chain and Production teams, you'll play a vital role in maintaining customer satisfaction, ensuring accurate order management and providing the administrative backbone that keeps the business running smoothly. This newly created role offers excellent long-term career prospects, including a structured pathway into Account Management.

Role and Responsibilities

Process and validate customer orders accurately and efficiently

Maintain order information across Salesforce CRM and internal business systems

Ensure Sales, Supply Chain and Production teams have accurate and up-to-date order information

Support Account Managers with order queries and customer administration

Produce regular order status reports and track key order milestones

Identify and escalate pricing discrepancies, stock shortages, lead time concerns and delivery risks

Maintain accurate audit trails, customer correspondence and order records

Liaise with Planning, Production and Supply Chain teams to resolve issues and maintain delivery performance

Support quotation administration and general commercial activities when required

Ensure high levels of accuracy and compliance across all order processing activities

About You

Previous experience within Sales Administration, Order Processing or Customer Service

Experience within a manufacturing, engineering or technical environment

Experience managing high-volume order processing and data entry

Experience using CRM, ERP or MRP systems

Intermediate Microsoft Excel skills including VLOOKUPs, Pivot Tables or similar

Strong organisational skills and exceptional attention to detail

Confident communicator with the ability to work effectively across multiple departments

Able to prioritise workload and remain accurate in a fast-paced environment

Salesforce experience would be advantageous

Exposure to defence, aerospace or advanced engineering sectors would be beneficial

Experience supporting quotations, pricing or commercial administration desirable

Ambitious and eager to develop towards an Account Management career

What is on Offer

Salary of £30,000 plus benefits

Full-time permanent position

Monday to Friday office-based working

Structured career progression into Account Management

Opportunity to join a growing and innovative engineering business

Supportive team environment with ongoing training and development

Long-term career stability and growth opportunities

Interested?
To apply or find out more, contact Pertemps Gloucester:
Unit A4, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ
Call (phone number removed), Monday–Friday, 08:00–17:00
Only candidates based in UK and eligible to work in UK are allowed