Internal Sales Administrator / Account Manager

Internal Sales Administrator/Account Manager required for new permanent job opportunity ,Chesterfield
£28000 (dependent on experience)Permanent | Full-time (Monday to Friday, 8:30am - 5:00pm)Early finish Fridays
After probation period 1 day hybrid

Your new company
A well-established and growing organisation is seeking a driven Internal Sales Administrator to join their Sheffield-based team. This is an excellent opportunity to work within a fast-paced, customer-focused environment, supporting both existing client relationships and wider commercial growth.
Your new roleIn this role, you will act as a key point of contact for customers, managing inbound enquiries and proactively identifying opportunities to increase revenue across existing accounts.
Your responsibilities will include:

Managing incoming customer queries via phone and email, processing and confirming orders accurately
Advising customers on product ranges, availability and lead times
Identifying opportunities to enhance orders through cross-selling and product recommendations
Building and developing relationships with existing customers to maximise account potential
Preparing and following up on quotations, working to convert enquiries into confirmed business
Monitoring open orders and proactively resolving any issues that may impact delivery timelines
Maintaining accurate records and ensuring systems are updated with relevant customer information
Working closely with the external sales team to support wider account development
Providing feedback on market activity, pricing and customer trendsWhat you'll need to succeedTo be successful in this role, you will;

Have previous experience in a sales support, internal sales or customer account role
Be confident in communicating with customers and building strong working relationships
Demonstrate a proactive and commercial approach to identifying sales opportunities
Be highly organised with strong attention to detail
Be comfortable working in a fast-paced environment and managing multiple priorities
Have good IT skills, including experience with CRM systems and Microsoft OfficeWhat you'll get in return

Competitive salary of £28000 -£30000 depending on experience
Full-time, permanent position with structured working hours
Opportunity to join a supportive and collaborative team
Exposure to a dynamic, commercially driven environment
Potential for ongoing development and progressionWhat you need to do nowIf you're interested in this opportunity, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion.

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