Internal Sales Coordinator

Sales Support Coordinator
Location: Cleckheaton
Industry: Manufacturing
Hours: Full-time Monday - Friday (12pm finish on Fridays!)
Salary: £25,000 - £28,000

I’m currently partnering with a well-established manufacturing company based in Cleckheaton to recruit a Sales Support Coordinator. This is a key role within the business, responsible for ensuring smooth communication between customers, internal teams, and external sales representatives.

Key Responsibilities:

• Act as the primary point of contact for customer queries, both UK-based and international

• Manage the full order process from quotation to delivery, ensuring accuracy and timeliness

• Provide aftersales support and resolve customer issues promptly and professionally

• Liaise with production, logistics, and finance teams to ensure orders are fulfilled smoothly

• Prepare and issue quotations in line with pricing structures and agreed margins

• Understand and maintain awareness of product costings, pricing, and profit margins

• Support the external sales team by preparing sales documentation, order updates, and customer insights

• Process and coordinate export documentation in line with international shipping requirements

• Maintain accurate records of customer interactions, pricing agreements, and order history

Ideal Candidate Will Have:

• Experience in a sales support, customer service, or commercial admin role (manufacturing or product-based environment preferred)

• Knowledge of order processing, quotations, and export procedures

• Strong understanding of commercial terms including pricing, margins, and cost control

• Excellent communication and interpersonal skills

• High attention to detail and organisational skills

• Confident using Microsoft Office and CRM/ERP systems