Internal Sales Coordinator

Monarch, a premier distributor of water softeners in the UK, is seeking a dedicated and dynamic Internal Sales Coordinator to join our expanding team. With a history of excellence spanning over several decades, we pride ourselves on delivering top-notch products and unmatched customer service.

As the Internal Sales Coordinator, you will play a crucial role in driving sales growth and ensuring customer satisfaction. You will engage with customers to understand their needs, provide expert product knowledge, and help them make informed purchasing decisions.

If you are a passionate sales professional with a knack for building relationships and a commitment to excellence, we want to hear from you!

Responsibilities:

• Respond to customer inquiries via phone, email, and online platforms, providing exceptional service and support.
• Deliver detailed information about products, including their features and benefits, to assist customers with purchasing decisions.
• Identify customer needs and recommend suitable water softener solutions.
• Build and maintain strong relationships with new and existing customers.
• Meet and exceed sales targets and key performance indicators.
• Generate leads through various methods, including follow-up on inquiries and prospecting.
• Keep up-to-date with industry trends and product knowledge to provide the best customer service.
• Collaborate with the sales team to achieve overall business objectives.
• Maintain accurate records of customer interactions, sales activities, and follow-up schedules.

The successful candidate will have previous experience in sales or customer service, along with strong interpersonal and communication skills.

You will be proficient in identifying customer needs and providing tailored solutions and will thrive working in a fast-paced, target-driven environment.

If you are ready to take your sales career to the next level and contribute to the growth of a reputable company, apply today!

• 25 days annual leave + bank holidays
• Full training and continuous support with your team
• There’s onsite parking
• Cycle to Work scheme available
• A market leading company pension
• Life insurance
• Employee rewards and discounts
• Option to join Health Care Cash Plan
• 24/7 365-day access to Employee Assistance Programme through Health Assured
• Access to on-going learning and development with our online learning platform