Internal Sales Executive

We're currently recruiting on behalf of a successful and growing business in Shepshed that is looking to add an Internal Sales Executive to its friendly and supportive sales team. The vacancy offers a varied role combining customer service, account management and sales administration, making it an excellent opportunity for someone who enjoys building relationships and helping customers find the right solutions.

 

• £28,000 - £30,000 per annum


• Monday to Friday, 9am - 5:30pm


• Office-based role in Shepshed, near Loughborough


• 23 days annual leave plus Bank Holidays


• Employee discount & benefits scheme


• Free on-site parking

Duties and responsibilities:

• Handling inbound sales enquiries, identifying customer requirements and converting opportunities into sales


• Managing customer enquiries via telephone, email and the shared sales inbox


• Preparing, issuing and following up quotations to maximise sales opportunities


• Making outbound calls to existing and prospective customers to build relationships, develop accounts and promote products and offers


• Processing customer orders accurately and efficiently, ensuring a smooth customer journey


• Maintaining accurate customer records and activity using the company CRM system


• Collaborating with colleagues across the business

Required skills and experience:

• Previous experience in an Internal Sales Executive, account management or customer-focused sales role


• Proven track record of making outbound sales calls and developing customer relationships


• Excellent verbal and written communication skills


• Strong customer service skills with a positive and solution-focused approach


• Good IT skills, including Microsoft Office and Outlook


• Experience using a CRM system would be advantageous


• Well-organised with the ability to manage multiple priorities, identify sales opportunities and work effectively as part of a team