Internal Sales - Industrial

My Client, is highly respected within the Chemical Industry, they operate across multiple international markets, delivering chemical solutions to industries.

With strong industry expertise, they have many years of experience in specialty and industrial chemicals, offering technical knowledge and tailored solutions to meet complex customer needs.

• Customer-focused with tailored, value-added solutions
• Sustainability-driven, committed to reducing environmental impact
• Innovative and agile, with strong R&D capabilities
• Supportive culture that encourages growth and collaboration
• Attractive benefits, including flexible work options and performance bonuses

• Communicating with customers to identify sales opportunities and identifying customer needs.
• Handling new requests from non-existing customers.
• Work closely and support the Customer Development Manager in various tasks to assist with business development.
• Following up with Customer care dept on order receipt, processing and management of customer enquiries.
• Monitor and tracking of customer contracts and agreements.
• Management of service requests (e.g. samples) professionally handle and assist in resolving complaints.
• Regular checking of slow-moving stock by checking stock reports and updating action taken.

• You will be a highly motivated and customer-oriented individual with a passion for Chemical sales.
• You will be very comfortable in being on the phone and face to face, you will play an important role in joining the sales team and customers.
• You will naturally bring energy, initiative, and strong communication skills to every interaction, and you’re comfortable working in a fast-paced, technical environment. Ideally you will have at least 2 years of experience in internal sales or customer service.
• Previous experience in a commercial or industrial business, it would be advantageous to have chemicals as a background.

• Company pension scheme
• Death in service and critical illness cover
• Free onsite parking
• 25 days holiday plus bank holidays
• Annual performance and company bonus scheme