Internal Sales Team Leader

Internal Sales Team Leader, Salary: £30-33k (uncapped commission), 33 days holiday inc bank holidays, life insurance and lots of other benefits and career opportunities. Location: Stockton-on-Tees.

We have a fantastic opportunity for a driven Inbound Internal Sales Team Leader to work for dynamic and market leader in portable accommodation, modular construction and storage solutions. The role can offer excellent career progression opportunities for the right candidate. Applicants will need to have Team Leader / Supervisor / Manager experience from within telephone sales and/or contact centre customer service environment. A full induction and training programme will be provided. This is very much a “hands on” role with approx. 30% of time focussed on team leadership.

This role would suit candidates with experience as an Inbound Sales Team Leader, Internal Sales Team Leader, Account Manager, Telesales Team Leader or Customer Service Team Leader.

The role

Team Leader responsibilities:

Your role will be instrumental in driving revenue growth and strengthening client relationships. You will lead and support a small team, monitoring their performance and providing strategic direction to help achieve sales targets and KPI’s. Sales strategy and planning and optimising sales processes.

Internal Sales Executive responsibilities:

• To be the key point of contact for inbound inquiries from your allocated customer accounts, delivering an excellent customer experience which ensures repeat business.
• Converting incoming telephone and emailed enquiries into sales opportunities and sales opportunities into profitable revenue
• Providing quotations, advising on solutions and upselling. Follow up calls after quotes submitted.
• Planning and prioritising customer/prospect contacts to ensure agreed sales targets are achieved.
• Providing right first-time administration to ensure efficient processing of orders through to delivery.

Candidate requirements

• “Hands on experience” in a customer focussed sales role E.g., Sales Executive, Account Manager, Telesales Executive, Inbound Sales Executive, Internal Sales Executive, or Customer Service Advisor from within a contact centre environment
• Experience in Team Leader / Supervisor / Manager capacity, coaching and mentoring teams to achieve sales and KPI targets.
• Experience of construction hire / portable accommodation would be advantageous but is by no means essential.
• Exceptional communication and interpersonal skills, with the ability to establish rapport and build trust with clients.
• Highly motivated in seeking out sales opportunities

If this sounds like the opportunity, you have been looking for then please apply by attaching your CV.

Equal opportunities and diversity: Our client respect and value differences and are passionate about their people, their customers and the planet. They nurture an environment where all differences are valued, practices are equitable and everyone experiences a sense of belonging. They are committed to building a culture that brings together the very best of their people and their unique skills, experiences, abilities and where they can flourish.In joining the team, you will be able to apply and develop your skills and knowledge as part of a collaborative team that is helping to innovate and play a part in building a better future and creating value for their customers, their people, society and the planet.

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Key words; Telesales Team Leader, Sales Team Leader, Sales Supervisor, Customer Service Team Leader.