International Service Engineer

Company : Owen Daniels

Job Description - International Service Engineer

Are you an experienced Field Service Engineer?

Our client is a global leader in print finishing solutions, renowned for our innovative approach to digitally printed sheet processing. They are looking for an International Service Engineer providing vital machine testing, demonstration and specialist support, including training, for our customers around the globe.

International Service Engineer

Permanent
Competitive Salary
38 Hour Week
High Wycombe/On Site UK & Global

International Service Engineer
Job Description

Work with Engineering to help assemble and test new design solutions.
Test customer-specific applications, including special machine modifications, at the facility, and demonstrate to the end customer if needed before shipment and installation at client sites.
Create high-quality sample booklets using customer-supplied materials.
Install and commission new machines at customer sites in the UK and around the world.
Deliver comprehensive training courses (operator and service) to ensure customers and sales agents can operate and maintain our equipment confidently.
Provide technical support to customers worldwide, troubleshooting and solving technical issues.
Visit customer sites to offer backup assistance, install machine upgrades, conduct refresher training sessions.
Collaborate with Product Development Engineers to share insights from the field that can drive product enhancements and the development of new equipment.
Occasionally visit our manufacturing partner in Slovakia to assist with machine testing and ensure quality control.

International Service Engineer
Essential Experience/Skills/Qualifications

Relevant mechanical or electrical engineering qualification
Experience with the installation and commissioning of high-speed electro-mechanical equipment.
Strong troubleshooting skills with the ability to diagnose and repair mechanical and electrical faults.
The ability to read electrical schematics and circuit diagrams to quickly identify and fix faults.
Experience with non-native English speakers to resolve technical issues both remotely and in person.
Confidence in delivering technical training courses to customers and sales agents.
Willingness to travel within the UK and internationally as required

International Service Engineer
Company Benefits

Bonus Linked to Company
25 days annual Leave + Bank Holidays
Employer Pension Scheme
Time In Lieu (When applicable)

If you feel you’re a good fit for this position, please click ‘apply’

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International Service Engineer

Job Description - International Service Engineer

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