This role supports logistics processes, operational activities, and customers across all modes of transportation. The position focuses on shipment visibility, lead-time tracking, transportation reporting, carrier performance, regulatory compliance, and continuous improvement across cost, quality, and service.
Key Responsibilities
Assist in developing process flows to track lead time by activity and identify opportunities to reduce overall lead times. Identify improvement opportunities across transportation cost, quality, service, and customer needs or issues. Implement and maintain monitoring systems that provide accurate shipment information, including shipped date, in-transit location, estimated arrival date, and actual delivery date. Generate and analyse reports covering transportation costs and carrier performance. Plan and track lead times while ensuring compliance with relevant transportation regulations.
What Success Looks Like
Accurate shipment tracking, reliable reporting, timely escalation of issues, improved lead times, and a consistently high level of customer service.
Required Skills and Behaviours
Accountability
Completes assigned tasks, seeking help when needed. Describes the value of a positive attitude in meeting objectives. Strives to complete assignments according to established quality measures. Follows direction regarding the time and effort needed to achieve work objectives.
Accuracy and Attention to Detail
Explains the importance of accuracy within their own function or unit. Identifies tasks or outputs that require close attention to detail. Uses procedures designed to ensure results are mistake-free. Describes the consequences of errors within their own unit or function.
Decision Making and Critical Thinking
Explains the characteristics and steps of an effective decision-making process. Identifies issues and communicates with others when a decision is required. Identifies decision makers in the work environment and examples of previous decisions. Understands which types of decisions can and cannot be made within the role.
Effective Communication
Describes non-verbal behaviours that influence how messages are interpreted. Provides examples of effective and ineffective communication. Explains the importance of effective business communication. Communicates clearly in writing and speech using appropriate language and mechanics.
Flexibility and Adaptability
Understands that change is a normal part of the workplace. Looks for value in new ways of working. Copes effectively with day-to-day frustrations, uncertainty, and changing priorities. Provides examples of flexible and inflexible behaviour when responding to change.
Planning and Organising
Seeks guidance when priorities need to change as new information becomes available. Estimates the time and resources required to complete tasks. Identifies key assignments, schedules, and process steps. Applies critical-path thinking to complete work on time and keep larger tasks on track.
Problem Solving
Explains the value of a disciplined approach to problem solving. Understands problem-reporting and escalation practices. Uses accepted procedures for problem analysis and resolution. Identifies key problem-solving techniques used within the function.
Service Excellence
Provides examples of excellent customer service experiences. Distinguishes between poor, average, and excellent service. Explains how managing customer perceptions and expectations improves service. Describes the business benefits of delivering high-quality service
Job Title: Inventory Analyst
Location: Stockton-on-Tees, UK
Job Type: Contract
Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield Only candidates based in UK and eligible to work in UK are allowed
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