IQ Account Manager

? Job Opportunity: iQ Account Manager | UK ?
Location: Hertfordshire
Job Type: Full-Time | Permanent
Sector: ERP Software / Technology

Are you passionate about customer relationships, technology, and helping businesses grow?
We're looking for a driven and customer-focused iQ Account Manager to support organisations in maximising their use of ERP and business management software.

As an iQ Account Manager, you will manage a portfolio of customers who rely on ERP software to run their business operations - covering everything from finance and inventory to CRM, e-commerce, and business intelligence.

This is a dynamic role combining account management, solution consultation, and customer advocacy. You'll work closely with clients to support their digital journey, introduce new capabilities, and ensure long-term success.

• Build and maintain strong relationships with assigned customers

• Serve as the primary point of contact and trusted advisor

• Identify business needs and recommend tailored software solutions

• Prepare proposals and support product/service introductions

• Lead annual service reviews to ensure satisfaction and drive improvement

• Collaborate with internal teams to resolve queries and deliver customer value

• Maintain accurate reporting and CRM records

• Support marketing efforts and contribute to customer success stories

Required:

• Diploma in Accounting, Sales, Marketing, or a related field

• Full, clean UK driver's licence

Preferred:

• Strong interpersonal and communication skills

• A structured, methodical work approach

• Customer-first mindset and the ability to build rapport with senior stakeholders

• Familiarity with ERP or accounting software

• Track record of meeting targets and managing multiple accounts

This opportunity is ideal for someone starting out in the commercial world who has a passion for technology and enjoys working directly with clients.