IT Administrator

Who we are: At Mergon, we mould ideas for a sustainable future.  We work with leading brands like Tesla, BMW, Xerox and Abbott to design, manufacture and deliver sustainable products for the vehicles and equipment of the future.

We care deeply about our colleagues, customers and our community and we have a curiosity that constantly pushes us to innovate and improve. We are competent, capable and we invest in our people and in our processes to ensure we continue to grow and do our best work every day.

The Role: Mergon UK are currently hiring for an IT Administrator to join our team in Blackburn and be the site IT Lead, managing the day to day support of all end users, systems and infrastructure.  

Scope of the Position: We are seeking a highly motivated
IT Administrator to join our team at Mergon UK. This is a dual-role opportunity that combines hands-on IT support with project leadership responsibilities. The successful candidate will lead local IT operations while also playing a key role in the rollout of Mergon’s global ERP system, a major upcoming implementation project at the UK site.

Hours of work: Monday to Friday, 08:15-17:00, based on site in Blackburn.

Key Responsibilities:

• Serve as the site IT lead, managing the day-to-day support for end users, systems, and infrastructure.

• Act as project lead for the ERP system rollout at Mergon UK, coordinating with the global IT and local site teams to ensure a successful deployment.

• Provide technical support for local IT infrastructure, including: 

• 
  
  
  
  • VMware virtual environments 
  
  
  
  

• 
  
  
  
  • Windows Server and Active Directory 
  
  
  
  

• 
  
  
  
  • Fortinet network equipment (firewalls, switches, access points) 
  
  
  
  

• 
  
  
  
  • Office 365 administration 
  
  
  
  

• 
  
  
  
  • Security and disaster recovery planning 
  
  
  
  

• 
  
  
  
  • PCs, printers, scanners, and mobile device support
  
  
  
  

• Support and troubleshoot ERP application issues in collaboration with the global IT and business systems teams.

• Understand and support business workflows across departments (Sales, Purchasing, Manufacturing, Logistics, HR).

• Ensure local compliance with global IT policies, including ITIL-based practices.

• Assist with report generation using Crystal Reports, Power Pivot, or Power BI.

• Participate in change management and continuous improvement initiatives within the IT environment.

Required Skills and Experience

• 3+ years’ experience in a similar IT administration or systems support role.

• Hands-on experience with: 

• 
  
  
  
  • VMware and Windows Server environments 
  
  
  
  

• 
  
  
  
  • Fortinet firewalls, switches, and wireless access points 
  
  
  
  

• 
  
  
  
  • Office 365 and Active Directory
  
  
  
  

• Strong understanding of IT security and disaster recovery best practices.

• Familiarity with ERP systems and manufacturing business processes.

• Excellent problem-solving and communication skills.

• Ability to manage local projects while collaborating remotely with global teams.

Desirable Experience

• Experience with ERP implementations (IQMS/DELMIAWorks or similar)

• Knowledge of ITIL framework and methodology

• Experience with Crystal Reports, Power Pivot, or Power BI

Why Join Mergon?

This is a unique opportunity to join Mergon UK at a pivotal time and be at the forefront of a major technology transformation. You’ll have the autonomy to shape local IT operations while being supported by a collaborative global IT team.

Benefits:

• Salary up to £46,000 per annum dependant on experience


• Option to join the Private healthcare scheme


• 34 days holiday


• Full Christmas and New Year shut down


• Free on-site car park


• Canteen facilities, including hot drinks


• Employee Assistance Programme (Wellbeing platform)


• Company Wellbeing & Events programme (such as summer BBQ’s, free annual health checks, pie days and much more)


• Career growth; Learning & Development opportunities
  
  

The document is a guide only and should not be regarded as exclusive or exhaustive.  It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

Don’t meet every single requirement? We know that some people are less likely to apply if they don’t meet all the above. We’re committed to building a diverse, inclusive, and authentic workspace. If you are passionate about this role and believe you can bring value to our team, we’d love to hear from you. 

How to Apply

Please apply with your CV via the advertising platform. For further information, please contact: [email protected]

Equality and Diversity

Mergon is committed to the principle of equal opportunities in employment, and to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability, or gender reassignment.

Safer Recruitment

Mergon is committed to promotion welfare of young people and vulnerable adults.  The successful applicant will be required to provide proof of rights to work in the UK.