IT Application Services Analyst

The ICT Application Services Analyst will provide expert support for a range of critical applications within the public sector, ensuring optimal performance and reliability. This is a permanent role based in Gloucestershire, focusing on delivering robust technology solutions to meet organisational needs.

Client Details

This is an opportunity to join a well-established public sector organisation within the technology department. The organisation operates at a significant scale, providing essential services and fostering a strong sense of purpose in its work.

Description

• Support and maintain key ICT applications (100+) to ensure seamless functionality.
• Monitor system performance and respond promptly to any issues or disruptions.
• Collaborate with internal teams to implement application updates and improvements.
• Provide technical expertise in troubleshooting and resolving application-related incidents.
• Assist in the development and documentation of application processes and procedures.
• Ensure compliance with industry standards and organisational policies in all application activities.
• Deliver user support and training for application systems, ensuring effective utilisation.
• Liaise with external vendors and service providers to manage application-related contracts and services.

Profile

A successful ICT Application Services Analyst should have:

• Proven experience in managing and supporting ICT applications in a professional environment.
• Strong technical skills in application troubleshooting and problem-solving.
• Excellent understanding of public sector technology requirements and standards.
• Familiarity with application lifecycle management and best practices.
• Ability to collaborate effectively with both technical and non-technical stakeholders.
• A proactive approach to learning new systems and technologies as required.

Job Offer

• Competitive salary range, dependent on experience.
• Generous annual leave entitlement to support work-life balance.
• Opportunity to contribute to meaningful work within the public sector.
• Permanent position in Gloucestershire with potential for career growth.
• Comprehensive benefits package, including 20%+ pension and professional development support.

If you're ready to make a positive impact as an ICT Application Services Analyst in the public sector, we encourage you to apply today!