IT Business Relationship Manager - City of London

Job Description

IT Business Relationship Manager – City of London

Onsite 4 days per week – Hybrid working

Salary up-to £45,000 – 20% Bonus Scheme + Benefits

IT Business Relationship Manager

for a leading client based in City of London. My client is currently seeking an IT Business Relationship Managerto come on board to oversees and coordinates business-driven projects in collaboration with local business units, the IT Manager, and the Area IT team. They ensure an up-to-date and secure local service landscape, serving as a stand-in for the IT manager and team. Leveraging the clients IT guidelines and standards, as well as IT service management processes, they focus on enhancing business processes and continuously improving end-user satisfaction with IT services and demands

Key skills:

Previous IT Business Relationship Management experience
Cultivate and sustain robust relationships with stakeholders across local business departments, teams, colleagues from Area IT Europe, and global IT.
Utilise these relationships to identify business needs while effectively managing expectations.
Engage in our demand process to define project scopes, explore options, and advocate for internal alignment and transparent decision-making.
Monitor initiatives during execution, ensuring alignment with initial scope and demand objectives, and delivering outputs that meet quality standards.
Solid Business Process Understanding: Proficient in comprehending business processes and translating them into IT terminology.
Effective Communication and Relationship Skills: Skilled at interacting with end-users and building positive relationships.
Analytical Problem-Solving Abilities: Capable of addressing complex challenges alongside global IT colleagues.
Experience with IT service management practices
Maintains and develops a regular stakeholder alignment, sharing relevant information for IT services and capturing requirement and development ideas.
Collaborates improvement, simplification ideas or limitations in current services, processes & tools effectively for a fast and qualified alignment among IT peers (local, IT Area, remote Service Desk).
Ensures a professional end-user IT onboarding (leveraging and contributing global standards).
Ensures a professional and regular IT service communication towards end-users.

Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.

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