IT Engineer

A leading company in security solutions is seeking an experienced IT & Building Systems Lead to oversee business-specific IT devices, software, and systems, ensuring seamless operations across their Dartford facility.

While the company leverages a Group IT function, this role is critical in managing day-to-day IT support, ERP system leadership, and building management systems. As the on-site IT lead, you will provide hands-on support for IT infrastructure, end-user devices, and office systems, collaborating closely with Group IT while taking ownership of local IT and business-specific software needs.

Key Responsibilities

• Act as the first line of IT support, troubleshooting computer, network, and device issues.
• Manage software, hardware, and IT equipment, ensuring optimal performance.
• Oversee security monitoring, reviewing system logs and managing threats/alerts.
• Work with Group IT to enhance security measures and compliance.
• Support the development of business intelligence reports using Excel and Power BI.
• Coordinate and manage building system maintenance and repair schedules.
• Ensure proper management of access control and CCTV security systems.
• Maintain software licenses, upgrade schedules, and IT inventory.
• Order and manage IT and building system supplies.
• Assist with ad hoc technology and office management tasks.

Key Requirements

• Strong technical proficiency in Windows device configuration, Microsoft 365 apps (Teams, Outlook, Word, Excel, Power BI, PowerPoint).
• Basic understanding of networking concepts (VPNs, VLANs, firewall and switch configuration).
• Ability to manage multiple tasks, prioritising effectively within IT and office management responsibilities.
• Excellent written and verbal communication skills to interact with internal and external stakeholders.
• Strong problem-solving skills, diagnosing and resolving technical and administrative challenges.
• Leadership qualities, fostering relationships both internally and externally.
• Hands-on, proactive approach with a can-do attitude in a dynamic environment.

If you’re an experienced IT professional with a passion for hands-on technical support, system leadership, and building management, we’d love to hear from you!