IT ERP Support Specialist

ERP Support Specialist 

Onsite
Full-Time
Salary: NegotiableThe Role

We’re hiring an ERP Support & Business Process Specialist to support key  ERP systems; Quantum and Pentagon.

This is a highly specialised support role combining ERP system expertise, reporting, and process compliance within a regulated industry.

What You’ll Do

Manage and resolve ERP support tickets
Provide onsite support for Quantum (in-office in Southend-on-Sea)
Produce tailored reports and support data analysis
Ensure process compliance and resolve workflow issues
Train and guide staff on correct system usage to support them performing their tasks in the systems. 
Support onboarding of new businesses and employees onto ERP systemsWhat We’re Looking For

ERP experience (any system considered)
Strong process and problem-solving mindset
Comfortable with reporting and data
Excellent communication and user support skills
Experience in a regulated environments is a plusTravel

Occasional travel across UK & Europe (e.g. Ireland, Germany)
Typically once per quarter
Expenses coveredWhy Join?

This is a specialist role with real business impact
Blend of technical, analytical, and people-focused work
Collaborative, supportive team including the US-based counterparts.What’s in it for you? 

Full time, permanent role
Flexible salary 
Fully funded travel 
Several company perks

If you feel you have the skills to succeed in this role, please click to apply.
 
Arden White specialises in technical engineering recruitment, and all job applications are managed by our team. We believe in the value of a personal touch, and we work hard to deliver a swift, professional, and friendly service for our clients and candidates. We are acting as a recruitment agency on behalf of our client for this vacancy, and whilst we are advertising the role, we are not the hiring company.
 
Due to the high volume of applications, we’re unable to respond to everyone individually. If you haven’t heard from us within 14 days, unfortunately you’ve not been unsuccessful on this occasion. However, please continue to monitor our website vacancies for more opportunities
Only candidates based in UK and eligible to work in UK are allowed