IT Helpdesk Advisor - Romanian Speaker

Romanian Speaking Service Desk Adviser

Interaction Recruitment is proud to be working in partnership with a specialist IT company based in Peterborough, who are looking for a Romanian Speaking Service Desk Adviser to join their team.

This is a fantastic opportunity for someone with excellent communication and customer service skills who is fluent in Romanian and English. Full training will be provided, so previous IT support experience is not essential!

Job Details

Job Title: Romanian Speaking Service Desk Adviser

Location: Peterborough

Pay Rate: £14.22 per hour

Hours: 37.5 hours per week, working between 7am and 7pm

Shifts: Flexible shift rotation, including occasional weekends

Contract: Temporary to permanent

Start Date: Immediate start available

What We Offer

Competitive hourly pay of £14.22

Overtime paid at time and a half

Full training and ongoing support

Opportunities for career progression

Weekly pay

Temp of the Month awards, including shopping vouchers

The Role

As a Romanian Speaking Service Desk Adviser, you will provide first-line IT support to external customers, assisting them with queries by telephone and email.

Your responsibilities will include:

Supporting Romanian-speaking customers with IT-related queries.

Logging and updating support tickets accurately.

Providing basic troubleshooting and resolving common issues.

Escalating more complex technical problems to the relevant team.

Maintaining clear and accurate records of customer interactions.

Working collaboratively with colleagues to deliver excellent customer service.

What We’re Looking For

Fluency in Romanian, both written and spoken.

Good written and spoken English.

Excellent communication and customer service skills.

A professional, organised and reliable approach.

Confidence using a computer and handling telephone and email enquiries.

The ability to work in a fast-paced, team-focused environment.

An interest in technology and a willingness to learn.

Previous experience in a call centre, customer service or technical support role would be beneficial, but IT support experience is not essential, as training will be provided.

Interested?

If you are fluent in Romanian and looking for an exciting opportunity to develop your skills and build a career in IT support, we would love to hear from you!

Apply today or contact Interaction Recruitment on (phone number removed) for further information.

INDPB
Only candidates based in UK and eligible to work in UK are allowed