IT Helpdesk technician

This role seeks an IT Help desk Technician dedicated to ensuring the seamless operation of technology in a scientific organisation. The ideal candidate will be responsible for troubleshooting technical issues, maintaining hardware and software, and supporting all users in a timely manner.

Client Details

This opportunity presents itself within a reputable organisation in the scientific industry. As a medium-sized company based in Oxfordshire, they strive to push the boundaries of innovation and technology in their field.

Description

The Successful IT Helpdesk Technician will:

• Respond to IT issues; hardware maintenance, software, networking, etc.
• Install and configure new IT equipment.
• Set up workstations with computers and necessary peripheral devices.
• Check computer hardware to ensure functionality.
• Install and configure appropriate software and functions according to specifications.
• Maintain local networks in ways that optimize performance.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Perform troubleshooting to diagnose and resolve problems.

Profile

A successful IT Help desk Technician should have:

• Minimum of 2 years experience in Computer Science, IT or a related field.
• Expertise in IT systems, networks, and related technologies.
• Solid knowledge of best practices in IT administration and system security.
• Exceptional organisational and time management skills.
• Excellent written and verbal communication skills.
• Brilliant problem solver
• Skilled in active directory, Windows 10/11, Office 365 and Basic Networking

Job Offer

The successful IT Help desk Technician will receive:

• A competitive salary in the range of £27,000 to £30,000.
• An opportunity to work in a vibrant company culture that encourages personal and professional growth.
• Generous holiday leave.
• A chance to be part of a team contributing to exciting projects in the scientific industry.

If you're a dedicated and ambitious IT Helpdesk Technician who wants to make a significant impact in the scientific industry, we'd love to hear from you.