IT Infrastructure Engineer 3rd Line

• Location: Guildford, Surrey. 3 days a week working onsite
• Job Type: Permanent, Full-time
• Salary: Competitive

A new exciting opportunity has become available for an IT Infrastructure Engineer, operating at 3rd line to join a leading IT Infrastructure team at a leading satellite supplier. This role offers an exciting opportunity to shape system architecture and provide technical expertise in the implementation, maintenance, and administration of both corporate and satellite ground station infrastructure. You will have a direct impact engaging in innovative on-prem and cloud projects.

Alongside new and exciting on-prem and cloud projects the infrastructure engineers have direct involvement influencing how satellite mission infrastructure is architected, implemented, and deployed.

• Systems Architecture & Security: Develop and review architecture, assess new technologies, and recommend enhancements to ensure robust security and efficiency.
• Infrastructure Implementation: Execute new infrastructure services, manage project schedules, and oversee change management processes.
• System Modernisation & Automation: Focus on modernising existing systems and implementing automation to enhance operational efficiency.
• Scripting & Templates: Create scripts and templates for repeatable machine builds to streamline deployments.
• Infrastructure Maintenance: Conduct routine maintenance, including firmware updates, system upgrades, and virtual infrastructure management, aiming to automate processes where feasible.
• 3rd Line Support: Provide advanced support within the Service Desk, efficiently resolving escalated incidents in line with Helpdesk SLAs.
• Business As Usual Tasks: Perform essential operational tasks as needed to maintain continuous service delivery.
• Technical Expertise: Offer expert guidance on IT-related matters, assisting the Infrastructure Manager when required.

• Degree in Computing or equivalent.
• Minimum 3 years in an infrastructure support environment involving administration of Microsoft and Linux server systems, network hardware, SAN/NAS storage, firewalls, and Cloud (Azure/AWS).
• Experience with Microsoft Azure and Office 365 administration.
• Comfortable with scripting/automation (Python/PowerShell/Bash or similar).
• Good understanding of TCP/IP networking and management.
• Knowledge of Storage technologies – NAS, SAN & iSCSI – Nimble, NetApp.
• Knowledge of VMware vCenter.
• Experience with infrastructure monitoring tools such as Splunk.
• Excellent inter-personal skills - both written and oral communications; ability to interface with customers and technical representatives.

• AWS Administration & Best Practices (EC2, S3, Lambda etc).
• LAMP Stack Administration.
• Red Hat Satellite and Ansible knowledge.
• Docker or Podman experience.
• Certifications like MCSE, CCNA, VCP are an advantage but not necessary.

• 32 days Holiday plus Bank Holidays.
• Pension Scheme with Life Assurance.
• Private Medical & International Travel Insurance.
• Annual Bonus Scheme.
• Share Incentive Plan.
• Enhanced Maternity, Paternity & Shared Parental Pay for new parents.
• High Street Discount Scheme and many more!

To apply for this IT Infrastructure Engineer position, please submit your CV to be considered immediately.