IT Infrastructure Support Engineer

IT Infrastructure Support Engineer, Kidlington, £38,000 - £45,000


Our client are a leading consultancy business in their field with around 1,200 staff across multiple sites. They are seeking an Infrastructure Engineer to support cutting edge hardware, software and infrastructure technologies, this role is a mixture of 3rd Line/infrastructure support and system maintenance tasks. It requires the engineer to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of your work must be exceptional.


The responsibilities of the IT Infrastructure Support Engineer role are:

• Working with the Service Desk team on escalated issues, support, and knowledge transfer
• Administer and maintain network and infrastructure
• Administer the VMware infrastructure and SANs
• Monitor and troubleshoot server and network performance
• Creation and maintenance of high-quality documentation, manuals and procedures
• Carry out site visits as required
• Applies knowledge of Information Security to ensure all company data and systems are kept safe from threats

The ideal IT Infrastructure Support Engineer will possess experience of the following:

• Security Infrastructure
• Cyber Security best practices
• Windows Desktop environments, including the latest Windows Version
• Windows Server OS
• Microsoft 365 Cloud Platform
• Networking systems and services
• Virtualisation technologies such as VMware / Hyper-V
• Information Security best practices
• ITIL best practices
• Backup and DR systems
• On premise AD and Cloud Entra ID Environments

You will also benefit from any experience of the following:

• Microsoft SCCM and Microsoft Intune for software/OS deployment
• Intune MDM Device Management
• Sophos Systems such as Cloud management, MDR, Firewalls and Access Points
• Cloud hosting platforms such as Microsoft Azure and Cloud Antivirus
• Apple iOS, iPadOS and MacOS technologies
• Linux/Unix systems
• Cyber Essentials Plus
• ISO27001, Cyber Essentials Plus

MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time.


MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).