I.T Managed Services Network Engineer

Job Title: I.T Managed Services Network Engineer

Location: Belfast - BT3

Salary and Benefits: Competitive Salary dep on experience.

Hours of work: Monday to Friday 9am-5pm

The Right Client- Nominate Recruitment are thrilled to be partnering with a successful IT & Office Solutions company who are looking for an I.T Managed Services Network Engineer.

The successful candidate will undertake the roll of a senior engineer within the team and would be expected to support other members with issues around security, cloud services (specifically MS365 and azure) and client/server troubleshooting. The primary role of the candidate will be to support and develop networking, both wired and wireless, across the customer base.

The Right role:

• Manage workload and prioritise multiple open tickets while meeting SLA thresholds for incidents, requests, and problems.
• Take full technical responsibility for incidents, requests, and problems, conducting comprehensive diagnostics with end-users to ensure ticket resolution and project completion.
• Act as an escalation point for support from various support tiers 4. Provide onsite technical support, confidently and professionally engaging with

The Right Fit:

The successful candidate should have at least 5 years’ experience in a network focused role and have experience as either the technical lead or project management on several complex deployments. Although this role is not vendor specific, HPE/Aruba experience and certification would be advantageous. Familiarity of ClearPass or alternative solutions and cloud management solutions like central would be desirable.