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IT Manager

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Job Description - IT Manager

IT Support Engineer / Service Desk Support Engineer (2nd & 3rd Line)

As a Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on.

You will be comfortable in taking responsibility for the IT Support within the business, and have a passion for solving problems.

Our IT Support Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth.

You will have:

  • Solid experience as an IT Support Engineer within an MSP environment (Essential)
  • Experience in working to SLA’s .
  • Experience of supporting multi-site clients.
  • 2nd - 3rd Line Support is essential.
  • A valid UK Driving License.

Desirable experience/qualifications:

  • Any Microsoft certification (MCSA, MCSE, VMware etc.)
  • Network Support (Ideally comprehensive Cisco Networking tools)

Technical Skills Required:

  • Office 365 / O365
  • Citrix and Hyper-V
  • Hand-held device support
  • Windows Server
  • Active Directory / AD
  • MS Exchange
  • Firewalls
  • Network Support

As part of the role, you will be rewarded with the following:

  • An attractive starting salary!
  • A chance to learn new technologies & techniques
  • Personal training budget
  • A fun, dynamic working environment.
  • Excellent career progression
  • Regular salary re-views
  • Attractive holiday entitlement
  • Excellent work life balance
  • Remote Working (UK ONLY)

Please note: Candidates MUST be currently based within "easy" commuting distance to Milton Keynes by car.

Skills:

Office 365 / O365, Citrix and Hyper-V, Handheld device support, Windows Server, Active Directory / AD, MS Exchange, Firewalls, Network Support

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