IT Manager

We are looking for an energetic IT Manager for this busy hotel to aid in managing the IT environment, as well as evaluate, plan, design, implement, and monitor all systems. You will be reporting to the General Manager and work with our IT Director on Group’s standards, and monitor the daily, weekly, and monthly operations of the hotel, including the integrity of computer systems, ordering equipment, granting user rights, providing support on all IT-related issues, and assisting hotel guests with technical issues they experience while staying in our hotel.

Additionally, the IT Manager will work with wider IT Team, vendors, consultants, operations departments, and guests to ensure satisfaction of all users and an efficient and positive work environment.

Responsibilities for IT Manager:

• Previous experience of working within a similar IT Support Technician or IT Management role, ideally within a Hospitality environment
• Office Hours however some evening, night and weekend work will occasionally be required along with ‘on call / call out’ responsibilities in emergency situations
• To have excellent numeric, literacy and keyboard skills
• Excellent knowledge of Windows environment servers and stations, Active Directory, Switching & Firewalls, Telephony & mobile
• Good knowledge of Opera/Opera Cloud PMS, Networking, Micros Point of Sale and other hotel systemsExceptional attention to detail, time management and communication skills a must including an excellent level of spoken & written English required

We offer a benefits package including:

• Social Events, Wellbeing and Team Activities
• Training and development
• Private Medical cover
• Bonus
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• My Millennium discount perks
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

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