IT Manager

Role Overview

Lead the IT function across infrastructure, applications, security, vendors, and strategy. This is a hands-on leadership role in a small, multi-skilled team — ideal for someone who can balance technical depth with people management and operational delivery.

Key Responsibilities

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Lead and develop a team of six across infrastructure, applications, integration, and reporting.

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Oversee servers, networking, cloud services, end-user devices, backups, monitoring, and incident management.

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Maintain documentation, manage risk, and ensure systems are secure and recoverable.

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Own application development, maintenance, and integration, working closely with internal stakeholders.

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Lead information security, policies, controls, and compliance (including UK GDPR and Cyber Essentials).

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Manage vendors, contracts, licences, SLAs, and renewals.

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Build and deliver an IT roadmap aligned to business goals.

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Manage the IT budget and contribute to business continuity and disaster recovery planning.

Essential Experience

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Proven leadership of an IT team or function.

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Strong hands-on technical background across infrastructure, networking, and business applications.

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Vendor and contract management experience.

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Solid understanding of information security and UK GDPR.

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Clear communicator able to translate technical topics for non-technical audiences.

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Track record of delivering IT projects on time and within budget.

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Strong organisational and documentation skills.

Desirable Experience

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Azure, AWS, or GCP.

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ITIL or similar frameworks.

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Experience in operations-led or professional services environments.

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Relevant certifications (CISSP, ITIL, Microsoft, AWS).

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Cyber Essentials / CE+ experience
Only candidates based in UK and eligible to work in UK are allowed