IT Migration Technician

IT Migration Technician
Location: Telford (with travel across Shropshire & Staffordshire)
Salary: Competitive (DOE)
Hours: 08:00-16:30 (Mon-Fri)
Temp Contract

About the Role

My client is looking for a customer-focused IT Migration Technician to support a large-scale Microsoft tenancy migration project.

Working as part of a dedicated project team, you will be responsible for assisting users throughout the migration process, ensuring their devices, accounts, emails, files, and Microsoft services are successfully transitioned into a new Microsoft tenancy with minimal disruption.

This is a hands-on role combining technical tasks with excellent customer service, as you'll guide users through the migration process, answer questions, and ensure everything is fully operational before sign-off.

The role is primarily based in Telford but will require travel to sites across Shropshire and Staffordshire. A full UK driving licence and access to your own vehicle are essential.

Business mileage will be reimbursed.

Key Responsibilities
Carry out Microsoft tenancy migrations following documented procedures.

Reconfigure user devices and accounts for the new Microsoft environment.

Migrate Outlook mailboxes, email content, Teams chat history and user data.

Ensure personal files and relevant system access are successfully transferred.

Configure access to any systems that remain within the legacy Microsoft tenancy.

Work directly with end users, guiding them through the migration process.

Perform post-migration checks to ensure systems are fully operational.

Obtain user acceptance and sign-off once migrations have been completed.

Accurately document completed work and escalate any technical issues where necessary.

Travel to various company locations to complete scheduled migrations.

Skills & Experience
Previous experience in an IT support, desktop support or migration role.

Good understanding of Microsoft 365, including Outlook, Teams and Windows environments.

Experience configuring user accounts and end-user devices.

Strong troubleshooting and problem-solving skills.

Excellent communication and customer service abilities.

Able to follow structured processes and documentation accurately.

Comfortable working independently and managing workloads across multiple sites.

Full UK driving licence and access to your own vehicle.

What's on Offer.
Varied role with a mix of technical and customer-facing responsibilities.

Mileage reimbursement for business travel.

Supportive project team and structured migration process.

Immediate start available for the right candidate.

If you're interested, apply now
Only candidates based in UK and eligible to work in UK are allowed