IT Officer

A respected academic institution in Oxford is seeking an IT Officer to join its small, dedicated IT team. This is an excellent opportunity for an IT professional with strong technical skills and a customer-focused approach to play a key role in supporting staff, scholars, and visitors in a modern, well-equipped environment.
The Role:
As the IT Officer, you'll provide day-to-day IT support, maintain hardware and software systems, assist with networking and security, and ensure the smooth running of AV and conferencing equipment for lectures and events. You'll also help onboard new users, maintain system records, and contribute to ongoing IT and digitisation projects.
Key Responsibilities:
. Provide responsive technical support to staff and guests
. Configure and maintain PCs, servers, printers, and AV equipment
. Troubleshoot hardware, software, and network issues
. Support event technology (presentations, video conferencing, etc.)
. Manage user accounts and access control systems
. Promote best practices in cybersecurity and data management
About You:
. Experienced in Windows systems and Microsoft Office
. Good understanding of networking (DNS, DHCP, TCP/IP, VLANs)
. Strong communication and problem-solving skills
. A proactive, customer-oriented approach
. Ability to work both independently and collaboratively
. Experience with macOS or higher education IT environments is desirable
What's on Offer:
. Salary: ?31,459 - ?36,616 per annum (dependent on experience)
. 35 days' annual leave (including public holidays)
. Generous pension scheme
. Lunches provided during term time
. Beautiful working environment with modern facilities
Location: Oxford (on-site, 37.5 hours per week, occasional evenings/weekends for events)
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Only candidates based in UK and eligible to work in UK are allowed