IT Programme Manager

IT Programme Manager

£70,000

Hybrid (Taunton 3 days/week)

Our client is looking for an IT Programme Manager to lead the delivery of major IT and business change programmes for a well-established not-for-profit organisation making a genuine difference in the sector it serves. Every project you deliver here translates directly into a better experience for the people the organisation supports.

Reporting to the Head of IT and leading a small project management team, you'll be the driving force behind the design, delivery and rollout of IT solutions across the business. You’ll be working hand-in-hand with internal teams, business stakeholders and third-party providers to make sure change actually lands.

What you'll be doing

Owning delivery of the IT programme and portfolio that underpins the organisation's strategic direction
Leading process mapping and requirements gathering with business experts, translating complex needs into clear, actionable project and programme deliverables
Managing the resolution of design and technical issues through close collaboration with project teams and end users
Ensuring new systems and processes integrate smoothly with existing ways of working, minimising disruption to frontline services
Building a highly engaging, service-focused culture across the IT team and the wider business
Managing, coaching and developing your direct reports, including performance, absence and PDRs
Setting the standard for project governance, best practice and continuous improvement
What we're looking for

Proven experience delivering IT software project implementations, system configuration projects, business change and system rollouts
Strong grounding in standard project methodologies - PRINCE2, Waterfall, DevOps and Agile
A confident, credible leader who can manage a matrix team, influence at all levels and hold their ground on what matters while staying flexible on the rest
Experience managing project scope, change control and stakeholder expectations, including with resistance to change
A track record of working with detailed specifications - data requirements, process flows, user interface changes and user stories
Excellent written, verbal and interpersonal skills, with the analytical rigour to match
PRINCE2 Practitioner, APM or PMP desirable but not essential
What's in it for you

£70,000 salary, permanent role
25 days' holiday plus bank holidays, rising with length of service
5% matched pension contribution
Private healthcare and life cover
Access to early wage access via a wage streaming benefit
Discounts across thousands of retailers through a dedicated rewards platform
A genuine investment in your development, including access to an online learning platform
Employee Assistance Programme
This is a role for someone who wants their programme management skills to count for something beyond the balance sheet - helping a not-for-profit organisation deliver on its ambition to be the provider people choose
Only candidates based in UK and eligible to work in UK are allowed