To manage complex and strategic IT projects for the UK business
Work closely with clients and stakeholders to effectively shape, mobilise and deliver project outcomes
Work with other IT functions and business customers to deliver an outstanding IT service to the Crawford business
Drive robust best practice processes and excellence in project delivery
Responsibilities
Work collaboratively with clients, Crawford business operations and IT to deliver complex changes
Utilise best practices in project management and agile project delivery
Ensure senior stakeholders have the right information to make informed decisions
Plan significant milestones across a number of workstreams ensuring relevant dependencies are identified and managed
Create and maintain roll out schedules and track progress, ensuring key stakeholders are kept up to date
Identify key risks and issues early, building an effective approach to mitigation, securing support of stakeholders where necessary
Coach others and help them understand the rationale for a technical approach
Conduct post implementation reviews to drive a culture of continuous improvement
Manage client relationships and vendors in relation to project delivery
Work with stakeholders, functional areas and business analysts to develop business requirements
Manage project budgets
Work closely with the management team to produce accurate delivery estimates and prioritise workload in line with release schedules
Identify and resolve gaps in skills, processes, and resources
Qualifications
Demonstrates interpersonal skills required to successfully work in a team environment and communicate effectively across a variety of stakeholder groups
Ability to identify opportunities and transform them into quantifiable and achievable initiatives
Must be a dynamic and self-starting individual who is able to work independently or as part of a team with minimal guidance and direction
Must be able to continuously learn new skills to keep abreast of industry trends and new technologies
Must be able to effectively prioritize and assign work in order to meet deadlines
Must be able to effectively communicate with both technical and non-technical users at all levels of the organisation
Project Management experience of IT projects including:
Application development
Systems integration and migration
IT infrastructure projects
Process change
Helpful
Knowledge of insurance, claims or other transactional business process and systems
Business architecture experience
Relevant professional qualifications beneficial (for example Agile Accreditation, PRINCE2 etc)
Traditional and agile methodologies
Project management best practices
Project planning and reporting
Vendor management
Internal and external stakeholder management and communications including clients
Confidence managing client-facing projects with a defined scope
Experience of agile and traditional project delivery methodologies
Ability to control and manage project management plans through the entire project life cycle
Ability to quickly understand client requirements and business objectives
Sufficient understanding of application and infrastructure technologies to work effectively with technical teams
Ability to understand and support in house systems and adapt to rapidly changing software.
Able to make pragmatic proposals that balance differing project requirements and constraints
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