IT Project Manager | S3 | Customer Interactions Domain - Digital | Milton Keynes | Internal Mobility

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Santander UK T&O is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that out work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 7,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premise and cloud-based platforms.

THE DIFFERENCE YOU MAKE

Santander UK is looking for a Project Manager based out of Unity Place - Milton Keynes.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

As an IT Project Manager in the Digital team, you will be leading the delivery of Santander UK's digital presence and sparrow initiatives, including initiatives across AEM and Adobe Workfront. You will spearhead and be responsible for the delivery of a key business area that’s undergoing a significant transformation.

You will lead a team of over 10+ colleagues within Technology who are working to deliver towards the digital roadmap whilst maintaining an important BAU technology platform and supporting the business needs.

You will be working closely with senior leaders within the business, operational, and technical teams to define strategy, prioritisation, and delivery whilst managing a multi-million pound budget, navigating technology governance to ensure timely delivery against cost-saving initiatives.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience leading delivery across AEM Assets, AEM Sites and Adobe Workfront, coordinating UK business stakeholders, Group technology teams and external suppliers to align priorities, responsibilities and dependencies. (Required)
• Experience planning AEM Assets (DAM) migrations, covering asset ownership, usage and retention assessments, metadata and taxonomy alignment, integration dependencies and phased transition from local AEM Managed Services to the strategic Group platform. (Required)
• Ability to manage delivery plans, resources, supplier estimates and budgets across website and DAM migration programmes, tracking licensing dependencies, cost-saving opportunities and the controlled decommissioning of legacy platforms. (Required)
• Experience coordinating AEM Sites technical readiness and go-live governance, including infrastructure and certificate dependencies, testing and security sign-offs, service introduction, change approvals, deployment and back-out plans, and post-go-live support. (Required)
• Working knowledge of AEM Assets and AEM Sites architecture, including Author, Publish and Dispatcher dependencies, and the differences between AEM Managed Services and AEM as a Cloud Service, within an Agile software delivery lifecycle. (Preferred)
• Experience supporting Adobe Workfront workflow migration and ongoing optimisation, coordinating requirements and solution documentation, user configuration, testing, reporting and dependencies with AEM Assets while balancing change delivery with BAU support. (Preferred)
• Great communication, negotiation and influencing skills to agree scope and priorities with product owners, Group teams and suppliers, communicate delivery risks and readiness, and resolve cross-platform dependencies across AEM Assets, AEM Sites and Adobe Workfront. (Preferred)
• A RiskPRO approach to platform governance, with experience coordinating access-control and vulnerability remediation, maintaining accurate application records, and managing migration and decommissioning risks to protect service continuity and deliver good outcomes for Santander. (Preferred)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:

£61,600.00 - £92,400.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location(s). 

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.( Only applicable for roles that are eligible for sponsorship)

IMPORTANT INFORMATION FOR INTERNAL APPLICANTS:

PERMANENT ROLES:

• If you are currently employed by Santander UK plc on TSB Legacy terms or by TSB and choose to apply for this Santander vacancy, please be aware that, if successful, you will move onto full Santander terms and conditions of employment and will no longer be part of the TSB Legacy population with effect from the start date of your new role.
  
  

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

For further Guidance please visit Internal Mobility -  Candidate Guidance.

If you want to know more about the opportunity:

Please contact: Roberto Munoz De Miguel - [email protected]

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