Salary: £38,000 - £40,000 per annum Full-time, 12 Months Fixed Term
(Hybrid working) The IT Projects Manager will play a pivotal role in delivering efficient operational changes within our client's business functions.
Reporting to the Director, this role is responsible for a mix of day-to-day IT functions as well as project managing changes to all technical facilities.
This is an essential role within the organisational structure, requiring a highly organised, proactive and reliable individual who can operate with a high degree of trust, discretion and autonomy, whilst maintaining strong alignment.
Key Responsibilities
Information Technology
* Oversee the administration and co-ordination of IT systems and services
* Update and Improve systems. Making recommendations for change.
* Liaise with external IT providers to ensure reliable and secure infrastructure
* Ensure staff have appropriate access to systems and receive necessary support
* Promote effective and secure use of digital tools across the organisation
Special Projects
* Undertake a critical review of the CRM system
* Lead the project to migrate to a different platform
* Undertake a critical review of our office telephone systems and, if appropriate, lead the project to migrate to a different platform
* Undertake a critical review of how our external staff interact with data (SharePoint and own database)
* Lead a project to decommission all server hardware currently at our office, with a plan to migrate all services to third party-hosted solutions
* Lead a project to develop a new website for our client
* Working with colleagues through the office, create a documented collection of SOPs to describe all current office functions.
* Work with all staff to ensure a successful rollout of all devices
General Support to the Staff Team
* Be the first point of contact for staff queries on all IT matters
* Champion our clients' values internally and externally.
Person Specification
* Excellent communication skills (written and verbal), and experience of using these skills to negotiate service provision
* Strong organisational and administrative skills with attention to detail
* Technical experience across business support functions such as telephony, networks,servers and workstations
* Experience of managing IT system change projects. System migration.
* Excellent knowledge of SAAS provisions and risks
* Ability to manage multiple priorities and work independently
* High level of integrity, discretion and professionalism
* Proactive and solution-focused approach Only candidates based in UK and eligible to work in UK are allowed
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