IT Service Delivery Manager

IT Service Delivery Manager in Christchurch (BH23) | Spectrum It Recruitment Limited Search Search These jobs were popular with other job seekers Senior IT Service Manager Inspire People Exeter (EX1) £400 - £700 per day + Inside IR35, 12 Months 3 weeks ago IT Service Manager Indotronix Avani UK Ltd Exeter, Devon, EX1 £700 per day 3 weeks ago Head of IT Hays Teignmouth, Devon, TQ14 9HZ £55000.0 - £61000.0 per annum + £60,000 5 days ago Service Support Specialist (1st Line) M Group St. Ives, Cambridgeshire, PE27 Competitive plus benefits 3 days ago Service Management Specialist M Group St. Ives, Cambridgeshire, PE27 Competitive plus benefits 1 month ago Configuration Manager - Principal/Associate Atkins London Competitive 1 week ago IT Infrastructure Engineer - St Ives Nextech Group Limited St. Ives (PE27) £40000 - £50000 per annum + Training, Exposure, Progression 4 days ago Head of IT; inc Shopify, East Anglia; £60k Langley James Limited Cambridgeshire Up to £60000 per annum 4 days ago Service Management Specialist M Group St. Ives, Cambridgeshire, PE27 .Competitive plus benefits 1 month ago IT Deployment Team Leader RE Group Gloucestershire £39.5k per year 6 days ago Senior IT Service Manager Inspire People Exeter (EX1) £400 - £700 per day + Inside IR35, 12 Months 3 weeks ago IT Service Manager Indotronix Avani UK Ltd Exeter, Devon, EX1 £700 per day 3 weeks ago Head of IT Hays Teignmouth, Devon, TQ14 9HZ £55000.0 - £61000.0 per annum + £60,000 5 days ago Service Support Specialist (1st Line) M Group St. Ives, Cambridgeshire, PE27 Competitive plus benefits 3 days ago Service Management Specialist M Group St. Ives, Cambridgeshire, PE27 Competitive plus benefits 1 month ago Configuration Manager - Principal/Associate Atkins London Competitive 1 week ago IT Infrastructure Engineer - St Ives Nextech Group Limited St. Ives (PE27) £40000 - £50000 per annum + Training, Exposure, Progression 4 days ago Head of IT; inc Shopify, East Anglia; £60k Langley James Limited Cambridgeshire Up to £60000 per annum 4 days ago Service Management Specialist M Group St. Ives, Cambridgeshire, PE27 .Competitive plus benefits 1 month ago IT Deployment Team Leader RE Group Gloucestershire £39.5k per year 6 days ago IT Service Delivery Manager Spectrum It Recruitment Limited View Profile Christchurch (BH23) Permanent Published: 2 days ago Up to £45000 per annum IT Service Delivery Manager Spectrum It Recruitment Limited IT Service Delivery Manager This role sits at the intersection of the Technical and Operations teams, helping to ensure both departments are aligned and working towards shared goals of compliance, automation, efficiency and continual service improvement. You will play a key role in translating technical capability into well-defined, repeatable, and scalable service offerings that deliver clear value to clients across the board. Key Responsibilities Assisting the Head of Technical with the development of our services and service delivery Liaising with the Operations Department to improve our security and meet ISO 27001 compliance requirements A point of escalation for service-based client feedback, ensuring client satisfaction is maintained with all service deliveries Build and maintain relationships with key customer and software partners to support our message of excellence Overseeing Managed Service requests and maintaining SLA's Management of Professional Services bookings with clients Assisting in the creation of Statement of Work and Job sheets for Professional Services engagements Providing first and second line help desk technical support Providing internal office IT support to the team where required The successful candidate will have: Excellent verbal and written communication, with an eye for detail Experience with technical service provision (support, managed services, consultancy) Experience managing Microsoft 365 Experience meeting ISO 27001 compliance requirements Organised and able to prioritise Experience managing client expectations, and staying calm under pressure Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. In Short Industry IT & Telecommunications Founded 2008 Location Chilworth, Southampton Company size 0 - 49 Who We Are Established in 2008,
Spectrum IT is a leading Software and Technology specific recruitment agency, providing
permanent and contract IT resource for businesses. Our team of around 30
employees are based on the University of Southampton Science Park, a key hub
for technology on the South Coast. Who We Can Help Spectrum IT works
with a wide cross section of businesses, from start-ups to multinationals. 95%
of placements are within Software focused businesses, or where Software is key
to the business model. Typically, around 200 different businesses are supported
annually, with more than 900 candidates placed. How We Work We bring together talented
IT professionals with businesses of all sizes. Our extensive experience can
help your business with single hires right through to building large software
development project teams of 50+. Regular engagement with the IT community
enables us to keep up to date with the ever-changing IT landscape. Similar It Service Delivery Manager Jobs Popular with Other Job Seekers Senior IT Service Manager Inspire People Exeter (EX1) £400 - £700 per day + Inside IR35, 12 Months 3 weeks ago IT Service Manager Indotronix Avani UK Ltd Exeter, Devon, EX1 £700 per day 3 weeks ago Head of IT Hays Teignmouth, Devon, TQ14 9HZ £55000.0 - £61000.0 per annum + £60,000 5 days ago Service Support Specialist (1st Line) M Group St. Ives, Cambridgeshire, PE27 Competitive plus benefits 3 days ago Service Management Specialist M Group St. Ives, Cambridgeshire, PE27 Competitive plus benefits 1 month ago Configuration Manager - Principal/Associate Atkins London Competitive 1 week ago IT Infrastructure Engineer - St Ives Nextech Group Limited St. Ives (PE27) £40000 - £50000 per annum + Training, Exposure, Progression 4 days ago Head of IT; inc Shopify, East Anglia; £60k Langley James Limited Cambridgeshire Up to £60000 per annum 4 days ago Service Management Specialist M Group St. Ives, Cambridgeshire, PE27 .Competitive plus benefits 1 month ago IT Deployment Team Leader RE Group Gloucestershire £39.5k per year 6 days ago IT jobs IT jobs in Christchurch Management jobs Management jobs in Christchurch Jobs in Christchurch Get hired. Find success. Totaljobs Jobseekers Recruiters Download The Stepstone Group UK Ltd © 2026