IT service desk technician

My client was established in 2009 and is seen as a world-leading OEM across a number of Engineering industries.  

As the IT Service Desk Technician, you are responsible for being the first point of contact for users experiencing any IT problems, assisting with a wide range of hardware, software, and network issues. This individual will diagnose and resolve problems, guide users through solutions, and manage service desk tickets within defined service level agreements.

What we would like from the IT Service Desk Technician:

An open and positive character who is looking to learn new skills
Someone who is happy to take on new tasks but can ask for help when required
Has some experience of Microsoft Office, Windows and Active Directory
Has a basic understanding of networking concepts such as TCP/IP, DNS & DHCP
Has a basic understanding of virtualisation technologies and principles
Understands the importance of cybersecurity principles and their application
Is happy to work independently or collaborate effectively with other IT teams
Willing to work flexibly, as workloads dictate, including out-of-hours when required 

What we offer the IT Service Desk Technician:

Salary between £38,000 to £43,000 doe
Annual bonus
25 days annual leave Christmas shutdown
Private Medical Care
5.5% employer pension contribution and uncapped for the employee
Life Insurance
Car Scheme 

If this opportunity as an IT Service Desk Technician is of interest to you, don’t hesitate to get in touch asap!

Click to apply or contact Luke Tanner at Orion Recruitment

INDENG
Only candidates based in UK and eligible to work in UK are allowed