IT Service Performance & Reliability Manager

IT Service Performance & Reliability Manager in New Milton (BH25) | Spectrum It Recruitment Limited Search Search These jobs were popular with other job seekers Configuration Manager - Principal/Associate Atkins London Competitive 3 weeks ago IT Operations Manager Circle Group Tadley (RG26) £50000 - £60000 per annum 1 week ago IT Manager Sanderson Government and Defence London £400 - £450 per day 7 hours ago NEW Senior IT Co-ordinator Spectrum It Recruitment Limited County Dublin €65000 - €70000 per annum 4 days ago Technology Operational Resilience Lead Xcede South Yorkshire Competitive 6 hours ago NEW IT Store Manager Sant'Angelo Outlet Clarks Italy 4 days ago Head of Software Quality Assurance AQA Manchester (M1) £71700 - £87400 per annum 6 hours ago NEW Senior Incident Manager Sanderson Government and Defence London £500 - £550 per day + Shift Allowance 5 days ago IT Team Leader - City based company GMA Consulting London to £75,000 plus bonus 2 weeks ago Head of Technical Delivery ARC IT Recruitment Ltd West Sussex Unspecified 6 hours ago NEW Configuration Manager - Principal/Associate Atkins London Competitive 3 weeks ago IT Operations Manager Circle Group Tadley (RG26) £50000 - £60000 per annum 1 week ago IT Manager Sanderson Government and Defence London £400 - £450 per day 7 hours ago NEW Senior IT Co-ordinator Spectrum It Recruitment Limited County Dublin €65000 - €70000 per annum 4 days ago Technology Operational Resilience Lead Xcede South Yorkshire Competitive 6 hours ago NEW IT Store Manager Sant'Angelo Outlet Clarks Italy 4 days ago Head of Software Quality Assurance AQA Manchester (M1) £71700 - £87400 per annum 6 hours ago NEW Senior Incident Manager Sanderson Government and Defence London £500 - £550 per day + Shift Allowance 5 days ago IT Team Leader - City based company GMA Consulting London to £75,000 plus bonus 2 weeks ago Head of Technical Delivery ARC IT Recruitment Ltd West Sussex Unspecified 6 hours ago NEW IT Service Performance & Reliability Manager Spectrum It Recruitment Limited View Profile New Milton (BH25) Permanent Published: 1 day ago £55000.00 - £60000.00 per annum IT Service Performance & Reliability Manager Spectrum It Recruitment Limited We're seeking a IT Service Performance & Reliability Manager to take ownership of performance, capacity, and resilience across critical IT services. This role focuses on keeping customer-facing services fast, reliable, and fully observable, while driving continuous improvement. You will lead observability across services, ensuring effective monitoring and actionable insights. You'll manage capacity and performance through forecasting and trend analysis, identifying risks early and driving improvements. Ensure resilience and availability are built into services from the outset, while supporting continuity planning and risk management. Working closely with technical teams and stakeholders, you'll help resolve issues and deliver ongoing service improvements. Key Requirements Experience managing capacity and performance in IT environments Hands-on experience with AWS and Azure Strong knowledge of ITIL v3/v4 (certification required) Experience with monitoring/observability tools (e.g. Zabbix, Grafana, Kibana, OpenSearch) Knowledge of Windows and Linux server environments Scripting skills (e.g. Python, PowerShell, Node.js) Experience integrating data via APIs, webhooks, or messaging Strong analytical, problem-solving, and stakeholder management skills Desirable: DevOps exposure Network infrastructure and communications protocols knowledge Experience with social alarm platforms If you're looking for a role where you can make a tangible impact on service performance and resilience, we encourage you to apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. In Short Industry IT & Telecommunications Founded 2008 Location Chilworth, Southampton Company size 0 - 49 Who We Are Established in 2008,
Spectrum IT is a leading Software and Technology specific recruitment agency, providing
permanent and contract IT resource for businesses. Our team of around 30
employees are based on the University of Southampton Science Park, a key hub
for technology on the South Coast. Who We Can Help Spectrum IT works
with a wide cross section of businesses, from start-ups to multinationals. 95%
of placements are within Software focused businesses, or where Software is key
to the business model. Typically, around 200 different businesses are supported
annually, with more than 900 candidates placed. How We Work We bring together talented
IT professionals with businesses of all sizes. Our extensive experience can
help your business with single hires right through to building large software
development project teams of 50+. Regular engagement with the IT community
enables us to keep up to date with the ever-changing IT landscape. Similar It Service Performance & Reliability Manager Jobs Popular with Other Job Seekers Configuration Manager - Principal/Associate Atkins London Competitive 3 weeks ago IT Operations Manager Circle Group Tadley (RG26) £50000 - £60000 per annum 1 week ago IT Manager Sanderson Government and Defence London £400 - £450 per day 7 hours ago NEW Senior IT Co-ordinator Spectrum It Recruitment Limited County Dublin €65000 - €70000 per annum 4 days ago Technology Operational Resilience Lead Xcede South Yorkshire Competitive 6 hours ago NEW IT Store Manager Sant'Angelo Outlet Clarks Italy 4 days ago Head of Software Quality Assurance AQA Manchester (M1) £71700 - £87400 per annum 6 hours ago NEW Senior Incident Manager Sanderson Government and Defence London £500 - £550 per day + Shift Allowance 5 days ago IT Team Leader - City based company GMA Consulting London to £75,000 plus bonus 2 weeks ago Head of Technical Delivery ARC IT Recruitment Ltd West Sussex Unspecified 6 hours ago NEW Performance Manager jobs Performance Manager jobs in New Milton IT jobs IT jobs in New Milton Management jobs Management jobs in New Milton Jobs in New Milton Program Management jobs Performance Management jobs Head Of Performance jobs Optimisation Manager jobs Process Manager jobs Solution Manager jobs Value Manager jobs Reward Manager jobs Operational Manager jobs Energy Manager jobs Programme Manager jobs Performance Measurement jobs Resources Manager jobs Systems Management jobs Sas Manager jobs Competency Manager jobs Get hired. Find success. Totaljobs Jobseekers Recruiters Download The Stepstone Group UK Ltd © 2026