IT Support Analyst

We are seeking a talented IT Support Analyst to join our team. This position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications, ensuring that local and company-wide systems are consistently delivered and supportable.
This individual must be extremely comfortable working with Microsoft stack, M365, ENTRA, conditional access and Intune in a professional busy environment with proven 3-5 years experience in a similar role.
Key skills:
2nd/3rd line support
Microsoft Office 365 administration
Azure, Intune, SharePoint, PowerShell
Active Directory administration
Microsoft security compliance and defender
Windows and Mac Support
Incident Management/Helpdesk ticketing systems
Asset Management
Laptop and Remote Working Support
Desktop role out experience
Software Deployment
Personal attributes:
Thorough, demonstrates attention to detail
Able to work on own initiative with minimum supervision
Organised and able to identify and prioritise work
Supportive and reliable team member
Able to work well to pressurised deadlines
Must appreciate importance of standards
Personable and confident approach to dealing with issues and a natural ability to build relationships with end users
Excellent timekeeper
Attention to detail
Prepared to be hands on
Good team player

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