IT Support & Solutions Engineer

Salary :

£2,000 - 2,000 monthly

Company : Jobs For Humanity

Job Type : Full Time

London, United Kingdom

Job Description - IT Support & Solutions Engineer

Company Description

Jobs for Humanity is partnering with Fake c to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Fake c

Job Description

To deliver technology solutions and support in Essex, ensuring reliable systems and driving digital efficiency within a monthly salary framework of £2000.

Job Duties and Responsibilities

Maintain 99.9% system uptime
Resolve 95% of tickets within SLA
Deliver 2 technology improvement projects quarterly
Reduce operational costs through automation
Achieve 90% user satisfaction score

Qualifications

Required Qualifications

Bachelor's degree in Computer Science or related field or equivalent experience
Relevant industry certifications (e.g., CompTIA, Microsoft, AWS)
IT support & troubleshooting
Database management
Cybersecurity fundamentals
Problem-solving
Communication
Time management
Customer service orientation
Team collaboration
ITIL

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