IT Support Assistant

About Us

At Olsam, we are on a mission to grow brands and develop products that customers love, trust, and value.  We specialize in acquiring and scaling category-leading brands, unlocking their full potential by expanding them across international marketplaces and channels, streamlining operations, and driving product innovation. 

With a fantastic team across three continents and 15 nationalities, we bring together over 50 years of e-commerce expertise. We’re not just building brands, we’re shaping the future of global consumer goods. We are looking for ambitious, driven individuals to be part of it. Ready to make an impact? Let’s talk. 

Your Role at a Glance

As an IT Support Assistant in our team, you will play a crucial role in scaling Olsam's technology department.  Your main focus will be providing technical support, troubleshooting issues, and optimizing system performance, ensuring minimal downtime and seamless technology operation, by working in collaboration with the Director of Engineering and other team members. 

This role is ideal for someone with strong troubleshooting skills, and a solid understanding of IT systems, who is excited to work in a fast-paced, growing start-up. You will directly impact Olsam’s growth, with opportunities to work on projects like building websites for our brands and improving development processes. 

Location & Flexibility 

• Part-time, 20 hours per week - 9 am to 1 pm (Mondays to Fridays) 

Part-time, 20 hours per week - 9 am to 1 pm (Mondays to Fridays) 

• Hybrid work, with expectations to go to the office twice per week 

Hybrid work, with expectations to go to the office twice per week