IT Support Consultant

IT Support Consultant
Bridgend - Full-time, onsite
Salary: £25,000 - £30,000

CPS Group is working with a growing technology team based in Bridgend, offering a fantastic opportunity for an IT Support Consultant to join a fast-paced digital environment.

Offices based in Bridgend with occasional travel to other sites.

The role is ideal for someone with a solid technical support background who enjoys solving problems and supporting end users in a busy, modern workplace.

What you'll be doing:

* Providing technical support for laptops, desktops, tablets, printers, and other authorised IT equipment
* Ensuring seamless connectivity between user devices and key systems (file servers, email, network infrastructure)
* Troubleshooting and resolving issues related to hardware, software, and Windows environments
* Setting up and deploying new IT equipment across the organisation
* Supporting inventory management and ensuring accurate hardware tracking
* Liaising with third-party suppliers for device repair and replacements
* Meeting agreed support targets and contributing to overall service delivery
* Following internal IT procedures and contributing to a consistent support experience

What we're looking for:

* Experience in an IT support role, ideally in a large or global business setting
* Excellent communication skills
* Strong technical knowledge of IT environments, networks, and user devices
* Previous hands-on experience with hardware configuration and troubleshooting
* Ability to work independently, manage priorities, and deliver reliable support

Contact Kas Morgan - CPS Group UK

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