IT Support / Cyber Support Engineer

IT Support / Cyber Support Engineer will assist in the implementation and ongoing support of secure cloud and on-premises infrastructure.

This position plays a key role in cybersecurity monitoring and the enforcement of security policies. While this role will act as a central point of contact for cloud and cybersecurity matters, it will be closely supported by a senior engineer and external consultants engaged on an ad hoc or project basis.

Key Responsibilities

• Assist with the configuration and support of secure cloud services (e.g. Azure, Microsoft 365).
• Monitor cybersecurity tools and controls under the direction of senior colleagues.
• Support the rollout and enforcement of security policies such as MFA and endpoint protection.
• Provide support on IT projects, system upgrades, and internal documentation.
• Perform routine system health checks and support incident response activities.
• Support scheduled backups and recovery testing procedures.
• Respond to helpdesk enquiries across multiple UK locations.
• Provide occasional support to international locations as the organisation grows globally (some international travel may be required).
• Maintain disaster recovery documentation and assist with relevant tools.
• Engage in continuous learning of cloud infrastructure, cybersecurity best practices, and network technologies.
• Gain familiarity with the organisation's operational IT environment, including manufacturing or production-related systems if relevant.

• Exposure to Microsoft Azure services (e.g. VMs, Intune, Entra ID).
• Familiarity with Microsoft 365 security configurations.
• Basic scripting knowledge, preferably using PowerShell.
• Awareness of compliance frameworks such as GDPR, ISO 27001.
• Foundational networking knowledge (e.g. TCP/IP, firewalls, VPNs).

Please contact me for more detailed information on the enclosed.

You must possess excellent communication skills and be eligble to work in the UK