IT Support Engineer

IT Support Engineer

Location: Barrow-In-Furness (Office-based, full-time)
Salary: £28,000 - £32,000 (£3,000 relocation assistance if required)

About the Role:

Join a leading digital transformation consultancy, renowned for excellent career progression opportunities.

Responsibilities:

• Act as the primary interface for troubleshooting, guidance, and resolution of conference room-related technical issues.
• Perform regular audits of conference room equipment and technology to ensure functionality and compliance.
• Address incidents and complete "Install, Move, Add, Change" (IMAC) tasks within agreed service level agreements (SLAs).
• Execute custom user requests, project tasks, and provide quotes while adhering to timelines and quality standards.
• Keep documentation updated and user-friendly for conference room technology and related processes.

Skills & Experience:

• Eligible for SC Clearance.
• Commitment to full-time office presence (5 days a week).
• Experience installing, configuring, and maintaining AV hardware such as projectors, displays, video conferencing systems, and audio equipment.
• 2 years' experience of providing medium level fixes
• Strong interpersonal and communication skills

Why Join:

• Comprehensive benefits, including private healthcare and flexible perks.
• Continuous learning and professional development opportunities.
• Work in an inclusive, ethical environment recognized for its DEI initiatives.

Benefits:

• Company pension
• Private dental insurance
• Private medical insurance

RSG Plc is acting as an Employment Agency in relation to this vacancy.