It Support Engineer

Technical Support Engineer – Global Financial Services | Milton Keynes

Our client, a global financial institution based in Milton Keynes, is seeking an experienced and driven Technical Support Engineer to join their expanding IT function. This is a pivotal role combining hands‑on technical support, 2n / 3rd line support, and close collaboration within an ambitious technical team.

Key Responsibilities

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Technical Support — Provide support across core financial systems, resolving issues across hardware, software, and business‑critical applications.

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Incident Resolution — Manage and resolve incidents and service requests within agreed SLAs.

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Cross‑Team Collaboration — Work closely with internal stakeholders and external vendors to diagnose and resolve technical problems.

Skills & Experience Required

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IT Support Experience — Proven background in a 2nd and 3rd line support environment.

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Windows OS, Active Directory, Office 365

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Networking Principles — Understanding of TCP/IP, DNS, DHCP.

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Troubleshooting — Strong diagnostic skills across hardware and software.

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Financial Systems Support — Experience supporting financial or enterprise‑grade systems is highly advantageous.

Please send your latest CV to be considered for this excellent opportunity
Only candidates based in UK and eligible to work in UK are allowed