IT Support Engineer

IT Support Engineer, Harrogate
Up to £33,000

Your new role
My client is currently recruiting for a highly motivated and experienced IT Systems / IT Support Engineer. You will be joining a company that values innovation, fosters teamwork, and encourages individual growth.

Responsibilities
Build, maintain and retire IT systems within the Harrogate site (approx. 90 users, across 2 sites) to a high standard; this includes desktops, laptops, switches, printers.
Support and train users in their use of all company systems
Minimise downtime of company systems
Work with lab staff to resolve laboratory equipment computer problems
Provide a comprehensive and timely support service to all users in the UK
Monitor and maintain tickets on global IT Helpdesk
Maintain the Harrogate site guide : document processes and input detail to SOP's
Supporting the global IT team in the implementation of cyber security measures
Administer user accounts and mailboxes

Experience needed
You will need experience in a similar IT support role such as 1st/2nd Line or IT Support Technician
Experience in supporting cloud-based applications such as Azure/O365 and Microsoft Endpoint Manager is also desirable
Ideally you will have experience in Microsoft Active Directory and Group Policy
Intune / Autopilot (Advantageous)

Benefits
25 days annual leave, plus bank holidays
Private medical after probation
Regular social events
Employee discount portal - retail, cinema, gym, plus many more!
Employee assistance program
Ride to work scheme
Life assurance
Pension - up to 6% employer match
Hybrid Role post probation period
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