IT Support Engineer - M365

Join a Microsoft Partner and Azure Expert MSP with a passion for promoting from within…

IT Support Engineer - M365
£40k basic
On-site in Central London

Your new role

This Microsoft Partner are an Azure Expert MSP with an additional 5 Microsoft specialisms. They are big believers in promoting from within and I’ve seen this for myself - the 3 individuals I’ve placed here have all received promotions within their first year.

In the role, you’ll be:

• Providing expert technical support across M365, Networking, Security and Device Management.
• Acting as a trusted advisor to your clients, translating complex issues into actionable solutions.
• Troubleshooting and resolving incidents, with ownership from investigation to resolution.
• Collaborating with internal teams to improve functionality and support processes.

About you

You’ll have proven experience in a technical support role, preferably for another Microsoft Partner or large Enterprise organisation.

Some other skills and experience you’ll bring:

• Strong knowledge of Device Management, including Intune / Autopilot
• Excellent experience across M365 support.
• Strong customer facing experience.
• SC Clearance is highly desirable.

Salary and benefits

Salary for this role is £40k basic. This role will be based on-site in central London.

Other benefits include 24/7 remote GP access, free mental health consultations, 25 days holiday (+ bank holidays), up to 9% pension, death in service insurance and more.

Self development is a priority for this organisation and you'll be in an environment where all management are approachable and keen to see you succeed.

What next

You probably want to know more about the business, their products, their plans and their history.

For an informal chat, please email Dominic . Buck @ Mexasolutions . com. Don’t worry if your CV isn’t up to date, we can deal with that later.

Alternatively, if you do have an up to date CV, please click Apply and I look forward to reviewing your application.