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IT Support Technician

Job Description - IT Support Technician


We’re hiring for a motivated individual to deliver 1st and 2nd line IT support and help maintain a secure, reliable IT infrastructure.

What you'll do:
  • Provide 1st and 2nd line IT support (remote and in-person)
  • Manage user accounts and hardware rollout
  • Administer Microsoft 365 and Active Directory
  • Handle asset management, basic procurement, and IT equipment disposal
  • Support IT security and best practices (ISO27001, Cyber Essentials, ITIL)
What we’re looking for:
  • Minimum 5 years’ experience in IT support
  • Strong knowledge of Windows 10/11, Office 365
  • Experience with Active Directory and Microsoft 365 Admin Centre
  • Excellent communication and problem-solving skills
  • Full UK driving licence required
  • Relevant Level 3+ IT qualifications preferred
Work Schedule:
  • Monday–Thursday: 08:30 – 17:00
  • Friday: 08:30 – 16:30
  • One day per week during term time: 10:00 – 18:30 on a rota basis
If you're ready to take the next step in your IT career, apply today or email CVS to
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