IT Support Technician

Job Title: IT Support Technician
Location: Belper, Derbyshire
Salary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more!

Position Overview:
We are looking for an enthusiastic IT Support Technician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment.

You’ll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts.

Key Responsibilities:
• Provide 1st and 2nd line support to internal users across multiple sites
• Troubleshoot and resolve hardware, software, and network issues
• Set up and configure new user accounts and devices
• Assist with system upgrades and project rollouts
• Maintain accurate records using the IT ticketing system
• Escalate complex issues to the infrastructure team as needed
• Support the IT team in ensuring secure and efficient operations

Technical Skillset:
• Windows 10/11, Microsoft Office 365 Suite
• Active Directory - password resets, user management
• Basic networking - DNS, DHCP, TCP/IP
• Office 365 - Teams, Exchange, SharePoint
• Printer and peripheral support
• Experience with remote support tools
• Any exposure to Intune or Azure is a bonus

If you’re an IT professional with a hands-on approach and a desire to learn and grow in a busy, professional environment, we encourage you to apply! Join a global business where your contribution matters and your career can move forward.

Keywords: IT Support, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Service Desk Technician, IT Technician, Windows Support, Office 365, Active Directory, Derbyshire IT Jobs