IT Support Technician

IT Support Technician

Egham, Surrey | Full-Time | £25,000 – £26,000

We’re looking for a proactive and people-focused IT Support Technician to join our growing team at 4th Dimension Innovation. If you enjoy solving problems, supporting others, and keeping systems running smoothly, this could be a great next step in your career.

️ What You’ll Be Doing

As part of our IT team, you’ll play an important role in supporting colleagues across the business and helping ensure day-to-day operations run effectively.

• Act as the first point of contact for IT support queries via our Help Desk system


• Troubleshoot and resolve basic technical issues across hardware and software


• Set up and configure desktops, laptops, monitors, and printers


• Prepare devices for new starters using company-standard systems


• Support users across Microsoft Windows 10/11 and Microsoft 365


• Manage user accounts and access in Active Directory and Outlook


• Maintain accurate IT asset inventory and stock levels


• Assist with mobile device setup (phones and tablets)


• Support office technology including meeting rooms and desk setups


• Provide basic remote support for home-based colleagues


• Escalate more complex issues to senior IT team members when needed

What We’re Looking For

We’re keen to hear from people with a range of backgrounds and experiences. You might be early in your IT career or looking to build on existing knowledge.

• An interest in IT, whether through study, work experience, or self-learning


• Basic knowledge of Windows 10/11 and Microsoft 365


• Confidence working with IT hardware, or a willingness to learn


• Clear communication skills and a collaborative approach


• A practical, solution-focused mindset with good attention to detail


• Ability to work both independently and as part of a team


• Reliability and availability to work on-site in Egham


• Previous experience in an IT support or helpdesk role


• Exposure to Active Directory or device builds


• Any relevant IT qualifications or certifications

The Essentials

• Salary: £25,000 – £26,000


• Hours: Monday to Friday, full-time


• Location: Onsite in Egham, Surrey


• Contract: Permanent


• Benefits: Competitive package, supportive team environment, and opportunities for development

About Us

At 4th Dimension Innovation, we’re a growing business delivering services across insurance, claims, engineering, and more. We’re committed to creating an inclusive workplace where people feel supported, valued, and able to develop their careers.

Apply Now

If you’re looking to build your IT career in a supportive and collaborative environment, we’d love to hear from you.